Frequently Asked Questions
Orders & Shipping
How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the selected delivery method.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and fees depend on the destination.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.
What if my order is delayed?
Delays can occasionally occur due to high demand or carrier issues. If your order is significantly delayed, please contact our customer service team for assistance.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery, provided the items are unused and in their original packaging.
How do I initiate a return or exchange?
Visit our Returns Center at athleisuresoutfits.com to start the process.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned items.
Products & Sizing
How do I choose the right size?
Refer to our detailed size guide available on each product page for accurate measurements.
Are your products true to size?
Our sizing is designed to fit as expected, but we recommend checking the size guide for specific items.
Do you offer plus sizes?
Yes, select styles are available in extended sizing. Check individual product pages for availability.
Payments & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How can I apply a discount code?
Enter your code at checkout in the designated field to redeem your discount.
Why isn’t my discount code working?
Ensure the code is valid and meets any specified terms (e.g., minimum purchase amount).
General Questions
Where are your products made?
Our collections are crafted with high-quality materials and designed for performance and style.
Do you have physical stores?
We are currently an online-only retailer. Shop our latest collections at athleisuresoutfits.com.
How can I contact customer service?
For any inquiries, reach out via the contact form on our website.