Refund Policy
At athleisuresoutfits.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund and return process.
Returns & Exchanges
You may return or exchange eligible items within 30 days of delivery. To qualify for a refund or exchange, the item must be unused, in its original condition, and with all tags attached.
How to Initiate a Return
- Visit athleisuresoutfits.com and log into your account.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the prompts to generate a return label and packing slip.
Refund Processing
Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. Refunds will be processed within 5-7 business days and issued to your original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
If you prefer an exchange, please indicate your new size or color preference during the return process. Exchanges are subject to availability.
Non-Returnable Items
Certain items, such as final sale products, underwear, swimwear, and accessories, are not eligible for return due to hygiene reasons.
Damaged or Defective Items
If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange a replacement or refund at no additional cost.
International Returns
Customers outside our primary shipping regions may be responsible for return shipping costs. Refunds will be processed in the original currency, subject to exchange rate fluctuations.
For further assistance, please refer to our Help Center or contact our support team.